Privacy Policy

Effective Date: 29/8/25
Company: Eleven Cricket Ltd (Company Registration No. 12473850)
Website: https://elevencricket.com


1. Introduction

This Privacy Policy applies between you, the User of this Website, and Eleven Cricket Ltd, the owner and provider of this Website. Eleven Cricket Ltd takes the privacy of your information very seriously.

This policy explains how we collect, use, and protect your personal data when you use our Website. Please read it carefully, alongside our Terms and Conditions.


2. Definitions

  • “Data” – Any information you provide to Eleven Cricket Ltd via this Website, including personal data as defined under applicable Data Protection Laws.

  • “Cookies” – Small text files placed on your device when you visit our Website. More details are provided in our Cookies Policy.

  • “Data Protection Laws” – All relevant laws relating to personal data processing, including the GDPR and UK Data Protection Act.

  • “GDPR” – General Data Protection Regulation (EU) 2016/679.

  • “User” or “you” – Any third party using this Website who is not employed by Eleven Cricket Ltd in the course of their work.

  • “Website”https://elevencricket.com and any subdomains, unless excluded by their own terms.


3. Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Eleven Cricket Ltd and users with respect to this Website. It does not extend to other websites that may be accessed via links, including social media platforms.


4. Data We Collect

We may collect the following information:

  • Name

  • Contact details (email address, phone number)

  • IP address (automatically collected)

  • Browser type and version (automatically collected)

  • Operating system (automatically collected)

  • Referring website, pages you visit, and exit links (automatically collected)


5. How We Collect Data

  • Data you provide: when you contact us, register an account, place an order, make a payment, or subscribe to marketing communications.

  • Data from third parties: for example, references or public sources.

  • Data collected automatically: through cookies and analytics when you use the Website.


6. Use of Your Data

We may use your Data to:

  • Provide and improve our services

  • Manage orders and customer accounts

  • Keep internal records

  • Send marketing communications (with consent)

  • Improve Website security and functionality

We will only process your Data where we have a lawful basis (e.g., consent, legitimate interest, or to perform a contract).


7. Marketing Communications

  • If you have opted in (or fall under “soft opt-in” rules), we may send you relevant updates and promotions.

  • You can withdraw your consent at any time by contacting us at contact@elevencricket.com or clicking “unsubscribe” in our emails.


8. Sharing of Data

We may share your Data with:

  • Employees and professional advisors (for business purposes)

  • Third-party payment providers (to process transactions)

  • Service providers who support our operations

We will never sell or rent your Data to third parties.


9. Data Security

We take appropriate technical and organizational measures to secure your Data, including:

  • Secure servers and encryption

  • Password-protected accounts

  • Procedures to handle suspected breaches

If you suspect misuse of your Data, please contact us immediately.


10. Data Retention

We keep your Data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer period is required by law (e.g., tax or legal obligations).


11. Your Rights

You have the right to:

  • Access the Data we hold about you

  • Request corrections or updates

  • Request deletion of your Data (“right to be forgotten”)

  • Restrict how we use your Data

  • Data portability (request transfer of your Data)

  • Object to processing (including marketing use)

To exercise these rights, please email us at contact@elevencricket.com.


12. Transfers Outside the UK/EEA

If we transfer your Data outside the UK or European Economic Area, we will ensure appropriate safeguards are in place (e.g., standard contractual clauses or equivalent protection).


13. Cookies

Our Website uses cookies to improve user experience. You will be asked to consent to their use when visiting our Website. For more details, see our Cookies Policy.


14. External Links

This Website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal data.


15. Business Transfers

In the event Eleven Cricket Ltd undergoes a business sale or restructuring, your Data may be transferred to the new owner under the same protections as outlined in this policy.


16. Changes to this Policy

We may update this Privacy Policy from time to time to reflect legal requirements or changes to our services. Updates will be posted on this page, and continued use of the Website constitutes acceptance of the revised policy.


17. Contact Us

If you have questions about this Privacy Policy or how we handle your Data, please contact us:

📧 Email: contact@elevencricket.com
📍 Address: Eleven Cricket Ltd, Shurgard Self Storage, Hanworth Trading Estate, Popham Cl, Hanworth, Feltham, London TW13 6JE